[[{"content_id":440471,"content_number":0,"portal_id":7,"lang_id":"fa","content_title":"سرفصل ITIL","content_rtitr":"","content_short_title":null,"content_summary":"","content_summary_fill":0,"content_body":"سرفصل دوره\r\n\r\n \r\n\r\nService Management as a practice\r\n\r\n         The Service Lifecycle\r\n\r\n        Generic concepts and definitions\r\n\r\n        Key Principles and Models\r\n\r\n         Processes\r\n\r\n             Service Strategy\r\n\r\n             Service Design\r\n\r\n             Service Transition\r\n\r\n             Service operation\r\n\r\n        Continual Service Improvement\r\n\r\n        Functions\r\n\r\n             The Service Desk function\r\n\r\n        Roles\r\n\r\n        ITIL Qualification scheme\r\n\r\n        Mock exam","content_html":"

سرفصل دوره<\/strong><\/span><\/p>\n\n

 <\/p>\n\n

Service Management as a practice<\/span><\/span><\/p>\n\n

         The Service Lifecycle<\/span><\/span><\/p>\n\n

        Generic concepts and definitions<\/span><\/span><\/p>\n\n

        Key Principles and Models<\/span><\/span><\/p>\n\n

         Processes<\/span><\/span><\/p>\n\n

             Service Strategy<\/span><\/span><\/p>\n\n

             Service Design<\/span><\/span><\/p>\n\n

             Service Transition<\/span><\/span><\/p>\n\n

             Service operation<\/span><\/span><\/p>\n\n

        Continual Service Improvement<\/span><\/span><\/p>\n\n

        Functions<\/span><\/span><\/p>\n\n

             The Service Desk function<\/span><\/span><\/p>\n\n

        Roles<\/span><\/span><\/p>\n\n

        ITIL Qualification scheme<\/span><\/span><\/p>\n\n

        Mock exam<\/span><\/span><\/p>","content_source":"","content_url":"","content_date_start":"2016-07-11 09:26:22","content_date_event":"2016-07-11 09:26:22","content_date_event_start":null,"content_date_event_end":null,"content_show_title_slider":1,"content_date_last_edit":"2018-07-30 10:52:15","content_date_register":"2016-07-11 09:28:32","content_columns":0,"content_show_img":1,"content_show_details":0,"content_show_related_img":0,"content_show_slider":1,"content_comment":1,"content_score":0,"tag_id":0,"score_average":null,"score_count":null,"score_date_last":null,"uid":3059,"eid":3059,"attach_title":null,"attaches":[{"sizes":{"150":"file\/7\/attach\/197001\/attach.png","300":"file\/7\/attach\/197001\/attach.png","400":"file\/7\/attach\/197001\/attach.png","600":"file\/7\/attach\/197001\/attach.png","900":"file\/7\/attach\/197001\/attach.png","1200":"file\/7\/attach\/197001\/attach.png"}}]}]]